Play Safe. Stay in Control.

Responsible Gambling

Gambling should be an enjoyable activity — not a source of stress, debt or harm. 345wiz provides the tools, information and support you need to stay in control of your play at all times.

18+

Adults Only — Age Verification Required

345wiz is strictly for adults aged 18 or over, or the higher minimum age required by the operator's license jurisdiction. Being of legal adult age does not make gambling lawful in Pakistan.


Struggling with Gambling? Take Action Now.

If gambling is causing problems for you or someone close to you, do not wait. Use the self-exclusion tool in your 345wiz account settings immediately — no support ticket required. For broader support, recognised problem gambling helplines and counselling organisations in the operator's license jurisdiction can provide confidential assistance. Contact our support team at [email protected] (plain text — not a link) and we will guide you to the right tools without delay.


Account Controls

Your Responsible Gambling Toolkit

Every tool below is accessible directly from your 345wiz account settings — no support ticket, no waiting. Activating a limit or exclusion takes effect promptly and cannot be removed before the minimum period expires.

Deposit Limits

Set a maximum deposit amount on a daily, weekly or monthly basis. Once the limit is reached, further deposits are blocked for that period. You can reduce a deposit limit instantly; increasing it requires a cooling-off period before taking effect — giving you time to reconsider.

Illustrative example: setting a daily limit of PKR 2,000 means no further deposits are accepted on that calendar day once PKR 2,000 has been deposited, regardless of payment method used.

Loss Limits

A loss limit caps the total net amount you can lose within a chosen time period. When you reach the set threshold, further wagering is paused until the period resets. Loss limits apply across all games — slots, live casino tables and sports betting markets alike.

Setting a weekly loss limit of PKR 5,000 (illustrative) means that when your net losses for the week reach that figure, play is automatically suspended until the following week begins.

Session Time Limits

Configure an alert or hard stop for continuous play sessions. When your session timer runs out, you receive a notification — or are logged out automatically, depending on your selected setting. Continuous play for extended periods without breaks can impair decision-making; session timers help you step back regularly.

A 60-minute session reminder (illustrative) prompts you to review your balance and decide whether to continue, take a break or stop for the day.

Cool-Off Period

A cool-off (or time-out) temporarily suspends your account for a period you choose — typically 24 hours, 7 days or 30 days. During a cool-off, you cannot log in, deposit or place bets. The account is not permanently closed and can resume after the period ends.

Cool-off periods are useful when you feel you need a break but do not want to permanently close your account. They cannot be lifted early once activated.

Self-Exclusion

Self-exclusion permanently closes your 345wiz account for a minimum exclusion period of your choosing — typically ranging from six months to five years, or permanently. Once activated, self-exclusion cannot be reversed until the minimum period has fully elapsed.

Self-exclusion is the strongest tool available. If you believe you have a gambling problem, we encourage you to activate it immediately rather than waiting. Our support team can assist if you need guidance through the process.

Reality Checks

Reality check notifications display your net session outcome and the duration of your current play session at regular intervals you define. These pop-ups are designed to interrupt automatic or habitual play, remind you of the actual financial position of your session and prompt a conscious decision about whether to continue.

Viewing a reality check showing a PKR 1,500 net loss after 45 minutes gives you the factual information needed to make a clear-headed decision — rather than continuing on impulse.


Setting Up Limits

How to Activate Your Limits

Activating responsible gambling controls on 345wiz is straightforward and takes effect promptly. Here is how the process works from inside your account.

01
Log in to your Account

Access your 345wiz account from any device — desktop or mobile. The Platform is optimised for mobile browsers, so users across Karachi, Lahore, Islamabad and beyond can manage their settings on the go.

02
Navigate to Responsible Gambling Settings

Within your account dashboard, locate the Responsible Gambling section. All available tools — deposit limits, loss limits, session timers, cool-off and self-exclusion — are grouped in one accessible location.

03
Choose Your Tool and Set Parameters

Select the tool you wish to activate, enter the relevant amount (in PKR for deposit/loss limits) or time period, and confirm your selection. Reductions and exclusions take effect immediately.

04
Increasing Limits — Cooling-Off Period Applies

To prevent impulsive removal of protective settings, increasing a deposit limit or extending a cool-off period requires a mandatory cooling-off period before the change takes effect. The current, more protective setting remains active during this window.

If you encounter any difficulty activating a responsible gambling tool, contact support at [email protected] (plain text — not a link) or use the live chat. Our team will assist you promptly — without judgment.

Daily Deposit Limit

Caps the total amount you can deposit within a single calendar day. Resets at midnight. Useful for players who need a hard stop on daily spending rather than a cumulative monthly cap. Works across all payment methods — Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah or others listed in the live cashier.

Weekly Deposit Limit

Applies across a rolling 7-day window. Particularly useful during high-stakes sports periods — like a PSL playoff week or an ICC tournament super-stage — when the temptation to chase bets may be stronger than usual. Your limit holds regardless of the calendar.

Monthly Deposit Limit

A broader cap that gives you a clear monthly budget ceiling. Ideal for players who manage finances on a monthly salary cycle — common among working professionals in Rawalpindi, Faisalabad, Multan and other major Pakistani cities. Set it at the start of the month and the platform enforces it automatically.

Wagering Limit

Caps the total amount you can wager (bet) within a specified period — distinct from a deposit limit, since you might deposit once and wager multiple times from the same balance. Wagering limits give you finer control over your total betting activity.

Net Loss Limit

Measures your total net losses (deposits minus withdrawals and winnings) over a defined period. When you reach the cap, the Platform suspends further play until the period resets. This is the most direct way to protect your bankroll from a single bad run.


Age Restrictions

Strictly Adults Only

Access to 345wiz is restricted to adults aged 18 years or older — or the higher minimum age required by the Operator's license jurisdiction, whichever is greater. This restriction is absolute and non-negotiable.

We conduct mandatory Know Your Customer (KYC) age verification checks. Accounts found to belong to minors are immediately suspended, associated funds are returned to the source payment instrument where possible, and all personal data of the minor is deleted (subject to any applicable legal retention obligations).

Being of legal adult age does not make gambling lawful in Pakistan. The Prevention of Gambling Act, 1977 restricts gambling in Pakistan. Users are responsible for determining whether their participation complies with applicable federal and provincial law. 345wiz does not claim to be licensed, approved or endorsed by any Pakistani government authority.

Parent and guardian notice: If you believe a minor in your household has accessed or registered on 345wiz, contact us immediately at [email protected] (plain text — not a link). We will take immediate action. Consider using device-level parental controls to restrict access to gambling websites for any device accessible to minors.

Is Gambling Still Fun For You?

Honest self-assessment is the first step. Ask yourself these questions. If you answer "yes" to any of them, it may be time to use the responsible gambling tools in your account — or step back entirely.

1

Do you find yourself gambling with money intended for essential expenses — rent, food, bills or family needs?

2

Are you chasing losses — depositing more after a losing session in an attempt to recover what you have lost?

3

Have you lied to family members, friends or colleagues about how much you gamble or how much you have lost?

4

Do you feel anxious, irritable or depressed when you are not gambling, or when you try to reduce how much you gamble?

5

Has gambling caused conflict in your relationships — with a spouse, parents, siblings or close friends?

6

Do you feel that you have lost control over how long you gamble, how much you spend, or your ability to stop when you planned to?

If you answered yes to any question above: please activate a responsible gambling tool in your account settings now, or contact our support team. You do not need to be in a crisis to use these tools — early action is always better.


Recognising a Problem

Warning Signs of Problem Gambling

Problem gambling can develop gradually and is not always obvious — even to the person experiencing it. The following behaviours are recognised warning signs. Noticing one or more of these in yourself or someone you know does not mean irreversible harm has occurred; it means it is time to act.

  • Spending more money or time on gambling than originally planned, on a regular basis.
  • Thinking about gambling constantly — planning the next session while at work, during family time or when trying to sleep.
  • Continuing to gamble despite repeated financial losses or negative consequences.
  • Borrowing money — from family, friends or financial services — to fund gambling.
  • Gambling to escape stress, anxiety, depression or difficult life situations rather than for entertainment.
  • Concealing gambling activity or financial losses from people close to you.
  • Feeling a compulsive need to increase the stakes to get the same level of excitement.
  • Failed attempts to cut back, control or stop gambling.
  • Neglecting work, studies, family responsibilities or personal health because of gambling.
Healthy Gambling Habits

Signs of Healthy Play

Responsible gambling looks different from problem gambling in concrete, measurable ways. These are the characteristics of healthy, sustainable gambling behaviour:

Gambling Within a Fixed Entertainment Budget

You treat gambling spending the same as any other entertainment expense — a cinema ticket, a restaurant meal — and stick to an amount you are genuinely comfortable losing entirely.

Playing for Fun, Not to Make Money

You understand that casino games and sports bets are designed to return less than 100% over time. Wins are a bonus — not an expectation or a financial strategy.

Stopping at Pre-Set Limits

You decide in advance how long you will play and how much you will spend — and you stop when you reach either limit, whether you are winning or losing.

Gambling Does Not Affect Other Priorities

Gambling time and money do not crowd out work, family, social activities or essential financial commitments. It remains one optional activity among many — not a central need.

Responsible gambling is something that requires ongoing attention — not a one-time decision. Even players who have gambled responsibly for years can drift into harmful patterns during periods of financial stress, personal difficulty or major sporting events like ICC Cricket World Cup campaigns or PSL finals.


Help & Support

Getting Help When You Need It

345wiz support is available around the clock to help you activate protective tools or discuss concerns. Beyond our platform, problem gambling support is available through counselling and helpline services in the Operator's license jurisdiction.

345wiz Support Team

Our support team can assist you with activating any responsible gambling tool, answering questions about limit mechanics, processing self-exclusion requests and escalating concerns to specialist staff.

Available via live chat (operator-stated 24/7) and email. Response target under 1 hour during peak hours.

Email (plain text): [email protected]

Counselling & Helplines

Problem gambling counselling services and helplines are available in the Operator's license jurisdiction. These are confidential, independent of 345wiz, and can provide professional guidance whether you are seeking help for yourself or on behalf of a family member.

Contact our support team and we will point you toward the appropriate licensed counselling resource for your situation without delay.

Family & Loved Ones

Family members of problem gamblers are often significantly affected — emotionally and financially. Support services in the Operator's jurisdiction also offer programmes for families and loved ones of people experiencing gambling harm, including guidance on how to help without enabling.

If you are concerned about a family member's gambling, consider encouraging them to take the self-assessment above and speak with our support team or a qualified counsellor.

A note on Pakistan and gambling law

Gambling is restricted in Pakistan under the Prevention of Gambling Act, 1977. Online gambling occupies a complex legal position under Pakistani federal and provincial law. 345wiz does not claim endorsement, licensing or approval from the Government of Pakistan, PTA, State Bank of Pakistan, any Pakistani provincial authority, or any Pakistani financial institution. Payment method names referenced on this site (Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah) are familiar Pakistan payment references only — none endorse or support gambling. This page does not constitute legal advice. Users in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and all other cities in Pakistan are individually responsible for determining the legality of their participation under all applicable laws.

Still in Control? Enjoy Responsibly.

Play with Confidence at 345wiz

If you are satisfied that you can play responsibly within your means, head back to the homepage to explore the full 345wiz library. Remember: limits are always available in your account settings whenever you need them.